Support center
We're here to help. Reach out and we'll get back within 1–2 business days.
Frequently asked questions
How do I cancel my subscription?+
Open the App Store or Google Play, go to your account subscriptions, find Loop Coach and tap Cancel. Your access continues until the end of the current billing period.
How accurate is the meal scan?+
Top-down scans give a good estimate. Side-view scans capture depth and are up to 30% more accurate. All scans can be edited manually.
Can I sync with Apple Health or Google Fit?+
Yes. Open Profile → Connections to link Apple Health or Google Fit and sync steps, weight, workouts and heart rate.
How do I reset my password?+
Tap 'Forgot password' on the sign-in screen and follow the email link.
How do I delete my account?+
Open Profile → Account → Delete account. This permanently removes your data within 30 days.
Report a problem
Found a bug or something not working as expected? Email support@loopcoach.app with your device model, OS version, and a short description.